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PLEASE READ THIS DOCUMENT VERY CAREFULLY! THE TERMS AND CONDITIONS OF PRODUCT SALES ARE LIMITED TO THOSE CONTAINED HEREIN. THESE TERMS AND CONDITIONS BELOW APPLY TO ALL YOUR PURCHASES FROM ALLHDD.COM THEY CONTAIN VERY IMPORTANT INFORMATION ABOUT YOUR LEGAL RIGHTS AND OBLIGATIONS, INCLUDING LEGAL LIMITATIONS AND EXCLUSIONS, PRICING, SHIPPING, GENERAL DESCRIPTION OF PRODUCTS, THAT APPLY TO YOU. ANY ADDITIONAL OR DIFFERENT TERMS IN ANY FORMS DELIVERED BY YOU ARE HEREBY DEEMED TO BE MATERIAL ALTERATIONS AND NOTICE OF OBJECTION TO THEM AND REJECTION OF THEM IS HEREBY GIVEN. BY ACCEPTING DELIVERY OF THE PRODUCTS DESCRIBED IN ALLHDD.COM INVOICE OR OTHER ALLHDD.COM DOCUMENTATION, THE CUSTOMER AGREES TO BE BOUND BY AND ACCEPTS THESE TERMS AND CONDITIONS OF PRODUCT SALES UNLESS THE CUSTOMER AND ALLHDD.COM HAVE SIGNED A SEPARATE AGREEMENT, IN WHICH CASE THE SEPARATE AGREEMENT WILL GOVERN. IN ADDITION, THESE TERMS AND CONDITIONS ARE SUBJECT TO CHANGE AT ANY TIME, WITHOUT PRIOR WRITTEN NOTICE. THEREFORE, PLEASE CHECK THESE TERMS AND CONDITIONS CAREFULLY EACH TIME YOU PLACE AN ORDER WITH OR ACCEPT DELIVERY OF ANY GOODS FROM ALLHDD.COM

Customer Acknowledgment

These terms constitute a binding contract between Customer and TechHouseDirect.com Customer acknowledges agreement and acceptance of these terms by making a purchase, placing an order, or otherwise shopping on our website. These terms are subject to change without prior notice, except that the terms posted on the site at the time customer initially places or modifies an order will govern the order in question.

E-mail Communications

When you send e-mails to us, you are communicating with TechHouseDirect.com electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures, emails regarding products, discount coupons, marketing, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Pricing

All prices are subject to change without notice; pricing is a matter to change and we can change it anytime. Prices for certain government, corporate, and institutional customers may be set forth in a bid or other written agreement between the parties. Payment is due when products ship unless credit terms have been arranged in advance with our credit department. In such a case, payment terms shall be as set forth in the credit agreement.

PRODUCT DESCRIPTIONS

TechHouseDirect.com and its associates attempt to be as accurate as possible. However, TechHouseDirect.com does not warrant that the product description or other content of this site is accurate, complete, reliable, current, or error-free but we are our best to put correct information about every product. All products image may not be the same as products.

Products Condition Specification:

Please check product condition before placing an order which products got manufacturer warranty and its condition what you are looking for.

New Retail Factory Sealed products are brand new sealed and in original manufacturer, the box is complete with Manufacturer's genuine warranty.

New Sealed products may have a genuine box or may not, with manufacturer warranty

New Sealed Spare products are in genuine manufacturer boxes but don't have any manufacturer warranty.

New Bulk Pack/Bulk Pack products come with a clamshell box and do not have any manufacturer warranty. Many times, manufacturers disassemble new whole units to use parts. Typically, this product doesn't come with software or instructions unless indicated and no Manufacturer’s genuine warranty, most of these items pulled from the new systems and short-term use.

New OEM (Original Equipment Manufacturer) products are new and many times the manufacturer will disassemble new whole units to use parts. Typically, this product doesn't come with software or instructions unless indicated and no Manufacturers genuine warranty.

New Open Box products have never been used; the only difference between the New and New Open Box is that the outside factory seal has been broken, due to canceled order, inspection, or mishandling during transporting from warehouse to warehouse but still have warranty depend on products category. However, the inside contents are complete.

New Pull products are used for more than 1 year have some scratches but working like a new good performance.

Clean Pull or Tested Drives products are used more than 1 year tested after a pull from some other system and working without problem.

Refurbished products are typically refurbished by an Original Manufacturer or an affiliate of the manufacturer or 3rd party facility. This product may have minor blemishes due to normal product usage and doesn't necessarily come with documentation and software unless indicated, but has been well tested and generally has never had any defects.

Sales Tax

TechHouseDirect.com have right to collect sale tax only from Florida state customer which is according to Florida state law. For customers who are not in Florida state, we will never collect sale tax from them. If you have Tax Exempt Certificate, then you are sale tax free and we collect this based on product's shipping address.

Handling Methods

At checkout, the order handling charges are automatically calculated. We have several warehouses located throughout the U.S. to ensure faster delivery. Our shipping and handling charges include our costs for customer service, processing and shipping, returns and exchanges, and some overhead. We will charge handling fees based on products quantity and weight also if the customer uses their own shipping account use. 

Tracking Information

We understand the need for our customers to know where their product is and when it will be delivered. On our site real-time tracking information will be sent via email on products shipped directly from our warehouses and tracking from any shipments shipped directly from our affiliated vendors will be sent within 24 hours. For 2nd day and overnight shipping, we update the track and email to the customer the same day of shipment. For ground shipping, it may take 1-2 days extra time to update all. If any customer asks track in live help or over the phone, we try to give him track right way but if the track does not update customer must have to give us 3-4 hours’ time to update in site no excuse will accept like cancel my order, I will not take this. If you complain like this TechHouseDirect.com will charge a restocking fee.

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